Refund Policy

Velvet Sample products are digital downloads.

Because digital files are delivered instantly and cannot be returned or revoked, all sales are final.

No refunds, returns, or exchanges are offered once a purchase has been completed, regardless of whether the files have been downloaded or not.

By completing a purchase, you acknowledge and agree to this policy.

If you experience any technical issues (e.g. corrupted files or download problems), please contact us and we will gladly help resolve the issue.